Privacy Policy

How does Military Financial ensure that your information is secure?

Military Financial will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those employees who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. Military Financial will monitor and adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information.

What type of information does Military Financial collect?

Military Financial gathers customer information needed to provide superior service, communicate offers on  services which we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances.

First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer "cookies" we collect data, such as your IP address, browser type, domain name, and specific Military Financial web pages through which you click. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your experience. Additional information regarding computer cookies and how to disable them is described below.

Second, we may ask you to voluntarily provide information in a few circumstances. When you express interest in Military Financial we will ask you to voluntarily provide certain personally identifiable information, such as your name, address, telephone number, and e-mail address. We need this information to process and fulfill your requests in the fastest way possible.

What information do we share and with whom?

Military Financial does not rent or sell customer information to outside marketers. We may share your information (as described above) with members of the Military Financial family of businesses to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. The Military Financial family of businesses includes all Military Financial affiliates as well as other selected businesses with which Military Financial has a relationship and which have agreed to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting Military Financial's customer information.

In certain circumstances, Military Financial may share your customer information with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy.  We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.

Does Military Financial use cookies?

"Cookies" are small pieces of information that are stored by the browser on your hard drive. Military Financial may store some information on the visitor's computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you.

Can I disable these cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Military Financial cookie, please note that you may not be able to take full advantage of a personalized experience at Military Financial.

Collection and use of bank account information for purposes of collecting loan payments:

If we extend credit to a consumer, we will consider the bank account information provided by the consumer as eligible for us to process payments against. In addition, as part of our information collection process, we may detect additional bank accounts under the ownership of the consumer. We will consider these additional accounts to be part of the application process and eligible for payment retrieval.